From NeoGAF:
I have 2 Ps4 and 2 Ps3. All listed as my devices. We have 1 ps4 set as primary console, one as guest.
Now, yesterday apparently all my consoles were deactivated. I did not do this. There is a Ps4 now activated as my primary console (but I do not own this console).
I dont know what to do, I have 2 Ps4's in the house and I cannot activate either as a primary.
I cannot deactivate all my consoles as they have already been deactivated on the PSN account page and it no longer gives me the option.
I contacted PSN support twice, and they say I have to wait 6 months, and that they seem to think I have given my PSN details to another PS4. I am claiming this must be account fraud.
However, PSN support say as this mystery Ps4 has made some free purchases (PS+ downloads) on my account then they dont believe me and say it is my doing. I ahve argued with the guy for hours, he will not let me speak to someone else and I cannot deactivate this unknown Ps4.
Help GAF, I am going nuts. PSN service is the rudest and most non-compliant and unhelpful support I have ever seen. I am the account holder and they will not help me and terminated the phone call. Unbelievable.