This site collects stories from people with experience of Sony's customer services. It was inspired by the continuing tales in this thread on RLLMUK, from which some stories are taken.

If you have a similar story, please get in touch! We hope that collecting these stories will help Sony to realise that their awful approach to digital accounts, customer service and denial of standard rights is hurting their business. None of the major video games news sites seem to be interested for some reason!

Note that we will not take anonymous submissions, and submitters remain responsible for the factual accuracy of their stories.

Sunday, 24 May 2015

After complaining about refund issues, Sony blocked my son's account as well

Remember this one: http://talesfromsonycs.blogspot.co.uk/2015/02/someone-else-preordered-game-and-i-cant.html ... there's been a bit of an update!

They've just banned or suspended my Son's Sub Account, the one which was under my suspended account, I wonder if this is because of my Watchdog Complaint, too much of coincidence? Anyway well done Sony, one very sad and upset little boy, who now believes he has lost all his PS Vita games, of course you can't get hold of anyone until Monday!

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